TECHOM Systems
24/7 MDR Operations

We Don't Just Alert You. We Stop the Bleeding.

A pager going off at 2:00 AM doesn't solve the breach. We integrate Check Point Horizon Managed Prevention and Response (MDR) to provide 24/7 SOC overlay—actively terminating compromised assets and isolating servers while you sleep.

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Network CoverageCheck Availability
24/7SOC Monitoring
< 10mDetection Time
< 30mContainment SLA
SIEMIntegrated Response

Why In-House SOC Teams Fail

"Alert fatigue burns out analysts. Hundreds of alerts surface daily—leaving real attacks buried beneath the noise."

"A 24/7 SOC is financially impossible for most SMBs. It requires 6–8 security analysts, shift coverage, and expensive SIEM tooling."

Ideal Client Profile

Industries That Need MDR

Financial & Legal Services

APRA CPS 234 requires strict incident detection and response capabilities. Legal firms demand 24/7 protection for client-privileged intelligence.

Healthcare & Government

Continuous monitoring of patient data environments. Government contractors must satisfy ISM security monitoring controls without failure.

Precision Engineering.
High-Velocity Execution.

Just like an elite pit crew, our 100% Australian-based engineering team works in perfect synchronization to optimize your IT performance and eliminate downtime.

Client Success

Trusted by Australian Businesses

Don't just take our word for it. Here is what our clients have to say.

"The migration to Azure was completely seamless. Our team didn't experience a single minute of downtime. Truly professional."

D

David

Melbourne, VIC

"Their priority support really means priority. Issue resolved in 8 minutes. Lifesavers!"

S

Sarah

Sydney, NSW

"They aren't the cheapest MSP out there, but their strategic roadmap sessions and genuine 24/7 reliability make the ROI completely worth it."

M

Michael

Brisbane, QLD

"The security audit uncovered vulnerabilities we had no idea existed. We sleep much better now."

A

Amanda

Perth, WA

"Fantastic engineers. They speak our language and never confuse us with unnecessary tech jargon."

J

James

Adelaide, SA

"We handed over our entire infrastructure to them and it was the best decision we made this year."

E

Emily

Gold Coast, QLD

"The initial discovery phase took a bit longer than we anticipated, but it meant the actual migration went flawlessly without a single hitch."

R

Robert

Hobart, TAS

"The transition to Microsoft 365 transformed how our remote teams collaborate. Incredible productivity boost."

J

Jessica

Melbourne, VIC

"A genuine partner. They don't just fix IT, they align it with our business goals."

D

Daniel

Sydney, NSW

"Cost-effective, reliable, and incredibly professional. Their 24/7 monitoring gives us total peace of mind."

O

Olivia

Canberra, ACT

"They helped us achieve ISO 27001 certification flawlessly. Brilliant team with deep compliance knowledge."

M

Matthew

Brisbane, QLD

"Our server costs dropped by 40% after they optimized our cloud environment. Huge win."

C

Chloe

Perth, WA

"Fast response times, transparent communication, and genuine expertise. Everything you want in an IT partner."

A

Andrew

Sydney, NSW

"Sometimes their security protocols feel a bit strict for our staff, but knowing we are completely protected from ransomware is a massive relief."

S

Sophie

Melbourne, VIC

"Their vCIO actively helps us plan our budget and technology roadmap. It feels like having our own IT director."

T

Thomas

Adelaide, SA

"Zero downtime during our massive server migration. I still can't believe how smoothly it went."

E

Emma

Brisbane, QLD

"The migration to Azure was completely seamless. Our team didn't experience a single minute of downtime. Truly professional."

D

David

Melbourne, VIC

"Their priority support really means priority. Issue resolved in 8 minutes. Lifesavers!"

S

Sarah

Sydney, NSW

"They aren't the cheapest MSP out there, but their strategic roadmap sessions and genuine 24/7 reliability make the ROI completely worth it."

M

Michael

Brisbane, QLD

"The security audit uncovered vulnerabilities we had no idea existed. We sleep much better now."

A

Amanda

Perth, WA

"Fantastic engineers. They speak our language and never confuse us with unnecessary tech jargon."

J

James

Adelaide, SA

"We handed over our entire infrastructure to them and it was the best decision we made this year."

E

Emily

Gold Coast, QLD

"The initial discovery phase took a bit longer than we anticipated, but it meant the actual migration went flawlessly without a single hitch."

R

Robert

Hobart, TAS

"The transition to Microsoft 365 transformed how our remote teams collaborate. Incredible productivity boost."

J

Jessica

Melbourne, VIC

"A genuine partner. They don't just fix IT, they align it with our business goals."

D

Daniel

Sydney, NSW

"Cost-effective, reliable, and incredibly professional. Their 24/7 monitoring gives us total peace of mind."

O

Olivia

Canberra, ACT

"They helped us achieve ISO 27001 certification flawlessly. Brilliant team with deep compliance knowledge."

M

Matthew

Brisbane, QLD

"Our server costs dropped by 40% after they optimized our cloud environment. Huge win."

C

Chloe

Perth, WA

"Fast response times, transparent communication, and genuine expertise. Everything you want in an IT partner."

A

Andrew

Sydney, NSW

"Sometimes their security protocols feel a bit strict for our staff, but knowing we are completely protected from ransomware is a massive relief."

S

Sophie

Melbourne, VIC

"Their vCIO actively helps us plan our budget and technology roadmap. It feels like having our own IT director."

T

Thomas

Adelaide, SA

"Zero downtime during our massive server migration. I still can't believe how smoothly it went."

E

Emma

Brisbane, QLD

"The onboarding process was structured and professional. They documented everything meticulously from day one."

J

Joshua

Sydney, NSW

"We got hit by a phishing attack, and their rapid response prevented what could have been a disaster."

G

Grace

Gold Coast, QLD

"Moving to a cloud phone system was the best thing we did for our sales team. Crystal clear calls."

W

William

Melbourne, VIC

"They treat our business as if it were their own. True dedication to client success."

M

Mia

Perth, WA

"Our network speeds doubled after their infrastructure rebuild. Incredibly impressive work."

R

Ryan

Brisbane, QLD

"Our legacy software caused some unexpected headaches during the upgrade, but their engineers worked through the weekend to ensure everything was perfect by Monday."

L

Lily

Sydney, NSW

"Their expertise in Microsoft Defender has significantly hardened our endpoint security posture."

A

Alexander

Adelaide, SA

"Honest advice, fair pricing, and highly competent engineers. We couldn't ask for more."

I

Isabella

Hobart, TAS

"They streamlined our tangled messy network into a clean, modern, and highly secure environment."

N

Nathan

Melbourne, VIC

"The proactive alerts mean they usually fix the problem before I even get the chance to call them."

C

Charlotte

Sydney, NSW

"Having an entirely Australian-based support team makes a massive difference in communication and speed."

N

Nicholas

Perth, WA

"They ran a flawless transition to Intune. Our mobile device fleet is finally under control and secure."

R

Ruby

Brisbane, QLD

"I was highly skeptical about moving our entire infrastructure to the cloud, but their phased, risk-averse approach proved to be the absolute right call."

S

Samuel

Gold Coast, QLD

"We lean on them for everything from daily support to major strategic overhauls. 10/10."

E

Evelyn

Melbourne, VIC

"The most reliable IT support we've encountered. Their engineers are top tier and always happy to explain."

L

Lucas

Sydney, NSW

"If you need a team that truly understands enterprise architecture and doesn't just do basic break-fix, these are your guys."

H

Harper

Brisbane, QLD

"The onboarding process was structured and professional. They documented everything meticulously from day one."

J

Joshua

Sydney, NSW

"We got hit by a phishing attack, and their rapid response prevented what could have been a disaster."

G

Grace

Gold Coast, QLD

"Moving to a cloud phone system was the best thing we did for our sales team. Crystal clear calls."

W

William

Melbourne, VIC

"They treat our business as if it were their own. True dedication to client success."

M

Mia

Perth, WA

"Our network speeds doubled after their infrastructure rebuild. Incredibly impressive work."

R

Ryan

Brisbane, QLD

"Our legacy software caused some unexpected headaches during the upgrade, but their engineers worked through the weekend to ensure everything was perfect by Monday."

L

Lily

Sydney, NSW

"Their expertise in Microsoft Defender has significantly hardened our endpoint security posture."

A

Alexander

Adelaide, SA

"Honest advice, fair pricing, and highly competent engineers. We couldn't ask for more."

I

Isabella

Hobart, TAS

"They streamlined our tangled messy network into a clean, modern, and highly secure environment."

N

Nathan

Melbourne, VIC

"The proactive alerts mean they usually fix the problem before I even get the chance to call them."

C

Charlotte

Sydney, NSW

"Having an entirely Australian-based support team makes a massive difference in communication and speed."

N

Nicholas

Perth, WA

"They ran a flawless transition to Intune. Our mobile device fleet is finally under control and secure."

R

Ruby

Brisbane, QLD

"I was highly skeptical about moving our entire infrastructure to the cloud, but their phased, risk-averse approach proved to be the absolute right call."

S

Samuel

Gold Coast, QLD

"We lean on them for everything from daily support to major strategic overhauls. 10/10."

E

Evelyn

Melbourne, VIC

"The most reliable IT support we've encountered. Their engineers are top tier and always happy to explain."

L

Lucas

Sydney, NSW

"If you need a team that truly understands enterprise architecture and doesn't just do basic break-fix, these are your guys."

H

Harper

Brisbane, QLD

Ready to experience enterprise-grade IT support?

24/7 Security Coverage

What MDR/MPR Delivers

Continuous analysis of endpoint, network, and cloud telemetry.

How we handle it: AI paired with elite human analysts automatically detects attack vectors across your entire infrastructure.

  • Continuous telemetry analysis
  • Cross-vector monitoring
  • Human verified escalation

MDR vs SIEM — What's the Difference?

SIEM (e.g. Sentinel) is a visibility tool that alerts you. MDR fills the gap between 'detecting threats' and 'doing something about them.' Our MDR analysts automate the response.

100%

Actionable Threat Escalation

Download the Implementation Playbook

Get our comprehensive guide on securing and implementing this solution effectively.

100% Australian-Based Engineering Team
15-Minute Critical Incident SLA Guarantee
Certified Microsoft & Security Partners

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Explore Our Complete IT & Cloud Solutions

FAQ

Frequently Asked Questions

How much does MDR cost?

MDR pricing is per endpoint per month. For Australian SMBs, expect $15–$30 per endpoint/month depending on scope. Compare this to hiring a single security analyst at $120K–$160K/year (who still only works 8 hours a day).

Do I still need a firewall if I have MDR?

Yes. MDR monitors and responds to threats. Firewalls prevent threats at the network perimeter. They're complementary layers in a defence-in-depth strategy.

How quickly does MDR respond to threats?

Check Point Horizon MDR targets < 10 minutes for critical threat detection and < 30 minutes for containment actions. Automated playbooks handle common threats without human intervention.