TECHOM Systems
Unified Voice Engineering

Your VoIP Phone System for Teams Collaboration

Rip out the aging desk phones and expensive premise-based PBX hardware. We engineer highly complex call routing, Operator Connect integrations and Direct Routing PSTN pipelines securely into your Microsoft Teams tenant. Try our business phone system for teams collaboration today.

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Network CoverageCheck Availability
100%PSTN Integration
ZeroOn-Prem Hardware
GlobalSIP Trunking
AdvancedCall Queues

The True Cost of Legacy Phone Systems

"Legacy hardware is one failure away from silence. When an ageing PBX motherboard fails, every incoming sales call goes to a dead line."

- Legacy System Risk Report

"Maintaining a premise-based PBX while paying for Microsoft 365 licensing implies a staggering dual-system expense. Cloud VoIP eradicates this inefficiency."

- Telecommunications Cost Analysis
Ideal Client Profile

Who This Is For

High-Volume Contact Centers

Support teams who need advanced IVR trees, skill-based queue routing and real-time dashboard analytics natively.

Distributed Workforces

Sales forces who need their office DID number tied directly to their mobile Teams app from anywhere in the world.

Precision Engineering.
High-Velocity Execution.

Just like an elite pit crew, our 100% Australian-based engineering team works in perfect synchronization to optimize your IT performance and eliminate downtime.

Client Success

Trusted by Australian Businesses

Don't just take our word for it. Here is what our clients have to say.

"The migration to Azure was completely seamless. Our team didn't experience a single minute of downtime. Truly professional."

D

David

Melbourne, VIC

"Their priority support really means priority. Issue resolved in 8 minutes. Lifesavers!"

S

Sarah

Sydney, NSW

"They aren't the cheapest MSP out there, but their strategic roadmap sessions and genuine 24/7 reliability make the ROI completely worth it."

M

Michael

Brisbane, QLD

"The security audit uncovered vulnerabilities we had no idea existed. We sleep much better now."

A

Amanda

Perth, WA

"Fantastic engineers. They speak our language and never confuse us with unnecessary tech jargon."

J

James

Adelaide, SA

"We handed over our entire infrastructure to them and it was the best decision we made this year."

E

Emily

Gold Coast, QLD

"The initial discovery phase took a bit longer than we anticipated, but it meant the actual migration went flawlessly without a single hitch."

R

Robert

Hobart, TAS

"The transition to Microsoft 365 transformed how our remote teams collaborate. Incredible productivity boost."

J

Jessica

Melbourne, VIC

"A genuine partner. They don't just fix IT, they align it with our business goals."

D

Daniel

Sydney, NSW

"Cost-effective, reliable, and incredibly professional. Their 24/7 monitoring gives us total peace of mind."

O

Olivia

Canberra, ACT

"They helped us achieve ISO 27001 certification flawlessly. Brilliant team with deep compliance knowledge."

M

Matthew

Brisbane, QLD

"Our server costs dropped by 40% after they optimized our cloud environment. Huge win."

C

Chloe

Perth, WA

"Fast response times, transparent communication, and genuine expertise. Everything you want in an IT partner."

A

Andrew

Sydney, NSW

"Sometimes their security protocols feel a bit strict for our staff, but knowing we are completely protected from ransomware is a massive relief."

S

Sophie

Melbourne, VIC

"Their vCIO actively helps us plan our budget and technology roadmap. It feels like having our own IT director."

T

Thomas

Adelaide, SA

"Zero downtime during our massive server migration. I still can't believe how smoothly it went."

E

Emma

Brisbane, QLD

"The migration to Azure was completely seamless. Our team didn't experience a single minute of downtime. Truly professional."

D

David

Melbourne, VIC

"Their priority support really means priority. Issue resolved in 8 minutes. Lifesavers!"

S

Sarah

Sydney, NSW

"They aren't the cheapest MSP out there, but their strategic roadmap sessions and genuine 24/7 reliability make the ROI completely worth it."

M

Michael

Brisbane, QLD

"The security audit uncovered vulnerabilities we had no idea existed. We sleep much better now."

A

Amanda

Perth, WA

"Fantastic engineers. They speak our language and never confuse us with unnecessary tech jargon."

J

James

Adelaide, SA

"We handed over our entire infrastructure to them and it was the best decision we made this year."

E

Emily

Gold Coast, QLD

"The initial discovery phase took a bit longer than we anticipated, but it meant the actual migration went flawlessly without a single hitch."

R

Robert

Hobart, TAS

"The transition to Microsoft 365 transformed how our remote teams collaborate. Incredible productivity boost."

J

Jessica

Melbourne, VIC

"A genuine partner. They don't just fix IT, they align it with our business goals."

D

Daniel

Sydney, NSW

"Cost-effective, reliable, and incredibly professional. Their 24/7 monitoring gives us total peace of mind."

O

Olivia

Canberra, ACT

"They helped us achieve ISO 27001 certification flawlessly. Brilliant team with deep compliance knowledge."

M

Matthew

Brisbane, QLD

"Our server costs dropped by 40% after they optimized our cloud environment. Huge win."

C

Chloe

Perth, WA

"Fast response times, transparent communication, and genuine expertise. Everything you want in an IT partner."

A

Andrew

Sydney, NSW

"Sometimes their security protocols feel a bit strict for our staff, but knowing we are completely protected from ransomware is a massive relief."

S

Sophie

Melbourne, VIC

"Their vCIO actively helps us plan our budget and technology roadmap. It feels like having our own IT director."

T

Thomas

Adelaide, SA

"Zero downtime during our massive server migration. I still can't believe how smoothly it went."

E

Emma

Brisbane, QLD

"The onboarding process was structured and professional. They documented everything meticulously from day one."

J

Joshua

Sydney, NSW

"We got hit by a phishing attack, and their rapid response prevented what could have been a disaster."

G

Grace

Gold Coast, QLD

"Moving to a cloud phone system was the best thing we did for our sales team. Crystal clear calls."

W

William

Melbourne, VIC

"They treat our business as if it were their own. True dedication to client success."

M

Mia

Perth, WA

"Our network speeds doubled after their infrastructure rebuild. Incredibly impressive work."

R

Ryan

Brisbane, QLD

"Our legacy software caused some unexpected headaches during the upgrade, but their engineers worked through the weekend to ensure everything was perfect by Monday."

L

Lily

Sydney, NSW

"Their expertise in Microsoft Defender has significantly hardened our endpoint security posture."

A

Alexander

Adelaide, SA

"Honest advice, fair pricing, and highly competent engineers. We couldn't ask for more."

I

Isabella

Hobart, TAS

"They streamlined our tangled messy network into a clean, modern, and highly secure environment."

N

Nathan

Melbourne, VIC

"The proactive alerts mean they usually fix the problem before I even get the chance to call them."

C

Charlotte

Sydney, NSW

"Having an entirely Australian-based support team makes a massive difference in communication and speed."

N

Nicholas

Perth, WA

"They ran a flawless transition to Intune. Our mobile device fleet is finally under control and secure."

R

Ruby

Brisbane, QLD

"I was highly skeptical about moving our entire infrastructure to the cloud, but their phased, risk-averse approach proved to be the absolute right call."

S

Samuel

Gold Coast, QLD

"We lean on them for everything from daily support to major strategic overhauls. 10/10."

E

Evelyn

Melbourne, VIC

"The most reliable IT support we've encountered. Their engineers are top tier and always happy to explain."

L

Lucas

Sydney, NSW

"If you need a team that truly understands enterprise architecture and doesn't just do basic break-fix, these are your guys."

H

Harper

Brisbane, QLD

"The onboarding process was structured and professional. They documented everything meticulously from day one."

J

Joshua

Sydney, NSW

"We got hit by a phishing attack, and their rapid response prevented what could have been a disaster."

G

Grace

Gold Coast, QLD

"Moving to a cloud phone system was the best thing we did for our sales team. Crystal clear calls."

W

William

Melbourne, VIC

"They treat our business as if it were their own. True dedication to client success."

M

Mia

Perth, WA

"Our network speeds doubled after their infrastructure rebuild. Incredibly impressive work."

R

Ryan

Brisbane, QLD

"Our legacy software caused some unexpected headaches during the upgrade, but their engineers worked through the weekend to ensure everything was perfect by Monday."

L

Lily

Sydney, NSW

"Their expertise in Microsoft Defender has significantly hardened our endpoint security posture."

A

Alexander

Adelaide, SA

"Honest advice, fair pricing, and highly competent engineers. We couldn't ask for more."

I

Isabella

Hobart, TAS

"They streamlined our tangled messy network into a clean, modern, and highly secure environment."

N

Nathan

Melbourne, VIC

"The proactive alerts mean they usually fix the problem before I even get the chance to call them."

C

Charlotte

Sydney, NSW

"Having an entirely Australian-based support team makes a massive difference in communication and speed."

N

Nicholas

Perth, WA

"They ran a flawless transition to Intune. Our mobile device fleet is finally under control and secure."

R

Ruby

Brisbane, QLD

"I was highly skeptical about moving our entire infrastructure to the cloud, but their phased, risk-averse approach proved to be the absolute right call."

S

Samuel

Gold Coast, QLD

"We lean on them for everything from daily support to major strategic overhauls. 10/10."

E

Evelyn

Melbourne, VIC

"The most reliable IT support we've encountered. Their engineers are top tier and always happy to explain."

L

Lucas

Sydney, NSW

"If you need a team that truly understands enterprise architecture and doesn't just do basic break-fix, these are your guys."

H

Harper

Brisbane, QLD

Ready to experience enterprise-grade IT support?

Our Engineering Expertise

Proven Solutions for Complex IT Headaches

Losing massive business because inbound sales numbers went down during a migration.

How we handle it: We handle complex Direct Routing carrier integrations. We stage the SIP trunks securely parallel to your PBX and execute instantaneous cutovers over the weekend.

  • Seamless DID porting
  • Parallel SIP trunk staging
  • Zero-downtime execution

Certified Engineering Experts

We engineer solutions mapped directly against global compliance and security frameworks to ensure absolute resilience.

99%

Adoption & Security Enforcement

Download the Implementation Playbook

Get our comprehensive guide on securing and implementing VoIP phone system solution effectively.

100% Australian-Based Engineering Team
15-Minute Critical Incident SLA Guarantee
Certified Microsoft & Security Partners

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Explore Our Complete IT & Cloud Solutions

Questions You're Probably Thinking

How much does a cloud phone system cost in Australia?

Cloud phone systems typically cost $20–$35 per user per month including licence, calling plan, and support. Compare to legacy PBX at $40–$80 per line.

Can I keep my existing phone numbers?

Yes. Number porting transfers your existing Australian numbers to the cloud. Porting takes 5–10 business days.

Can Microsoft Teams replace my phone system?

Yes. Teams Phone provides full PSTN calling with Australian numbers, auto attendants, call queues, voicemail, and call recording.

What internet speed do I need for VoIP?

A single voice call needs 100–130 Kbps. For 20 simultaneous callers, you need about 2.5–3 Mbps of reliable bandwidth.

Do I need special desk phones?

No. Calls work from the Teams app on laptop or mobile. For physical handsets, we deploy auto-provisioning Teams-certified phones.

How long does migration take?

3–6 weeks for a typical SMB. Actual cutover disruption is under 30 minutes, scheduled after hours.